Last updated: April 2026
Medical Disclaimer
Important: The information on this website is for general educational purposes only and does not constitute medical advice. Always consult a qualified healthcare professional for diagnosis, treatment, or any health-related decisions.
The content on helixhospital.in — including text, images, videos, and other materials — is provided by AuraHelix Healthcare Private Limited for informational purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment.
What this means for you
- Do not use this website as a basis for self-diagnosis or self-treatment.
- Always seek the advice of your doctor or a qualified health provider with any questions you may have regarding a medical condition.
- Never disregard professional medical advice or delay seeking it because of something you read on this website.
- If you are experiencing a medical emergency, call emergency services or visit our Emergency Department immediately at +91 84749 82298.
Statistics quoted (e.g., "1,000+ C-sections", "99% success rate") refer to the clinical experience of individual doctors at Helix Hospital and are not guarantees of individual outcomes. Every patient's case is unique.
Privacy Policy
AuraHelix Healthcare Private Limited ("Helix Hospital", "we", "our", "us") is committed to protecting the privacy of all individuals who interact with our website and services.
Information we collect
- Contact information: Name, phone number, email address — submitted via our TPA enquiry form or when you contact us via WhatsApp.
- Medical information: Only information you voluntarily share with our doctors during a consultation. This is treated as strictly confidential.
- Usage data: Anonymous data about how you use this website (pages visited, time spent) to improve our services.
How we use your information
- To respond to your appointment or enquiry requests.
- To process TPA/insurance partnership applications.
- To send appointment reminders (via WhatsApp, with your consent).
- To improve our website and services.
What we do NOT do
- We do not sell, rent, or share your personal information with third parties for marketing purposes.
- We do not store payment card information.
- We do not share your medical records without your explicit consent, except as required by law.
WhatsApp Communications
When you contact us via WhatsApp (+91 84749 82298), your conversation is subject to WhatsApp's own privacy policy in addition to ours. We use WhatsApp solely for appointment booking, enquiries, and patient communication — not for advertising.
ABDM & ABHA Data Handling
Helix Hospital is fully compliant with the Ayushman Bharat Digital Mission (ABDM) framework. If you create or link your ABHA (Ayushman Bharat Health Account) ID through our facility:
- Your health data is stored securely on the national ABDM infrastructure.
- We only access your health records with your explicit consent.
- You can revoke access to your health records at any time through the ABHA application.
- We comply with all guidelines under the Digital Information Security in Healthcare Act (DISHA) framework.
Contact & Grievances
For any privacy concerns, data requests, or questions about this policy, please contact us:
We will respond to all privacy enquiries within 7 working days.